Arrival and golf carts
Airport, ferry and island transport requests, with details confirmed before you commit.
Ask for a quote
Your stay, already started
Arrive to the island your way.
Choose the help you want—from a stocked refrigerator and a smooth arrival to home-cooked meals, tours, local favorites and meaningful celebrations.
One conversation
Less arranging. More island.
Casa Mirador combines guest suites with local support with optional services that solve the awkward first hours of a trip and create memorable nights in. Select only what matters to you; the Casa Mirador Isla team confirms availability, details and pricing personally.
Tell us what you need
Your hosts remain your point of contact. Requests are checked and quoted individually; independent providers fulfill some services. Sending this form does not purchase or reserve a service.
Need a suite too?
Start with Suite Colibrí for two or Suite Isu for two, with a futon for up to two additional guests. Services are optional and quoted separately.
Check suite datesFour useful ways to make your stay easier
Groceries ready on arrival
Your approved shopping list and budget; product costs and the service fee are agreed first.
Ask for a quotePrivate meals
Ask about a menu, chef, timing and price for your group.
Ask for a quoteTours and activities
MayaRay experiences in the continental zone and island activities, subject to provider confirmation.
Ask for a quoteOptional services are quoted separately and confirmed individually. For anything else, tell us what you need.
More local help? Ask us
Before you land
Arrival ready
Send a practical list and arrive to requested groceries, cold drinks, adult beverages and everyday essentials already organized, plus transportation coordination when needed.
- Food and breakfast basics
- Water, soft drinks and mixers
- Beer, wine or spirits for guests 18+
- Toiletries and requested essentials
Around the island
Plans & partners
Ask for transportation help, MayaRay Adventures, restaurant guidance, meaningful cultural stops and a short list of locally owned places the Casa Mirador Isla team genuinely recommend.
For meaningful moments
Gather & celebrate
Plan ahead for multiple guest suites, intimate celebrations, vow renewals, pre-Hispanic ceremonies or select wellness experiences with trusted local support.
Move easily
Transfers, taxis & carts
Connect the airport, ferry and house; compare current golf-cart options; or use taxis only when that is simpler. We coordinate around your actual itinerary.
Read the arrival guideChoose the sea
Water days matched to you
Ask about snorkeling, MUSA, diving, fishing, sailing, private boats and seasonal whale shark trips. We compare fit, inclusions and practical tradeoffs—not just price.
Choose a water dayRestore
Yoga, massage & wellness
Sandy can help coordinate private or public yoga, trusted massage or spa options, rooftop practice and select personal wellness experiences.
Ask SandyStay longer
Extended stays & local introductions
Ask about longer visits, future multi-unit stays, relocation questions or an introduction to an appropriate licensed local real-estate professional. Any referral relationship is disclosed.
Start a conversationStay refreshed
Housekeeping & laundry
For longer visits, ask about an additional cleaning, fresh linens, towel refresh or laundry coordination. Scope, turnaround and outside costs are confirmed first.
Request a refreshPersonal planning
Concierge beyond the house
Staying elsewhere or planning before you book? When capacity allows, the Casa Mirador Isla team can offer paid trip planning, option comparison and local coordination without a Casa Mirador stay.
Ask about trip planningSmall comforts
Breakfast & occasion baskets
Ask for a simple breakfast starter, beach-day cooler setup, birthday basket or welcome treats assembled from an approved list and budget.
Build a basketPrivate island time
Photo walks & personal routes
Guests can request a quiet La Gloria photo walk, a sunrise-to-sunset route or a personalized list built around food, culture, views and mobility.
Plan a private routePrivate meals & mezcal bar
Ask about Mexican cooking or Italian, American, Asian fusion, seafood and steak menus. We can also coordinate other chefs when they suit your group. We confirm the provider, menu, timing, price and availability before booking.
Plan a meal or bar setupHow it works
Personal now. Repeatable later.
- Choose lodging and any services in the Build Your Stay form.
- Share preferences, allergies, arrival details and approximate budget.
- The Casa Mirador Isla team confirms availability, menu or shopping list, service fees and outside costs.
- Nothing is purchased or reserved until you approve the details.
Before you choose
How Casa Mirador services work.
Do I have to stay at Casa Mirador to request concierge help?
Casa Mirador guests receive priority. When capacity allows, the Casa Mirador Isla team may also offer paid trip planning or coordination to travelers staying elsewhere.
Are third-party services included in the room rate?
No. Lodging, Casa Mirador service fees, purchases and outside-provider charges are presented separately. Nothing is bought or reserved until you approve the details.
Does Casa Mirador receive referral fees?
Sometimes a provider may pay a coordination or referral fee. When that applies, Casa Mirador discloses the relationship and still aims to recommend options that fit the guest.
Can you guarantee a tour, driver, meal or celebration provider?
No service is guaranteed until availability, scope, timing and price are confirmed. Weather, permits and third-party operating conditions can affect some activities.
Build your stay
One message. A more personal island trip.
All services depend on availability and are quoted separately. Alcohol is arranged only for adults 18 or older and subject to local law. Please disclose food allergies before confirming a meal.